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Palmer Family Chiropractic
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Patient Orientation Guide

Your first visit, before your first visit.

We designed our Jackson practice around a simple principle: you should always know what is about to happen, what it costs, and why it's recommended before anything begins.

05

Your appointment, in order

Five clear stages. No rushed handoffs.

01

Arrival & Front Desk Greeting

Arrive 10 minutes early

Park right outside 833 Laurence Ave and enter through Suite B.

Our office confirms your secure intake details, answers practical questions, and welcomes you to the quiet reception room. You will never wait in a crowded, high-volume queue.

Key Patient Tips
  • — Plenty of free surface parking directly in front of Suite B door.
  • — Wear comfortable clothes you can move in (gym clothes, leggings, or loose t-shirt).
  • — No need to change into clinical paper gowns.
02

One-on-One Consultation with Dr. Palmer

15–20 minutes

Discussing your story, movement goals, and history without hurry.

Dr. Palmer sits down directly with you. You'll share when the discomfort began, what makes it better or worse, and what everyday activities it stops you from enjoying. We review any prior surgeries, injuries, or past chiropractic experiences.

Key Patient Tips
  • — Feel free to express any apprehension or technique preferences.
  • — Share what hobbies, work demands, or family moments you want back.
  • — Bring up any medications or recent imaging reports.
03

Comprehensive Physical & Orthopedic Exam

15–20 minutes

Targeted musculoskeletal, postural, and nervous system screening.

Dr. Palmer measures your spinal range of motion, performs static and motion palpation to locate joint restrictions, and conducts orthopedic/neurological tests. Every single test is explained before it takes place.

Key Patient Tips
  • — Everything is explained step-by-step so you remain in complete control.
  • — You can ask Dr. Palmer to pause or explain any test at any moment.
  • — If imaging (X-ray/MRI) or medical referral is needed first, we state it directly.
04

Report of Findings in Plain Language

10–15 minutes

Understand what was found, what was ruled out, and your options.

Dr. Palmer walks you through his anatomical findings. He explains what chiropractic care can realistically improve, and just as importantly, what falls outside our scope. If another specialty (orthopedics, physical therapy, neurology) is a better fit, we help you find the right route.

Key Patient Tips
  • — No confusing clinical jargon or fear-based diagnostic sales pitches.
  • — Clear benchmarks to measure how you are progressing.
  • — We explain the difference between manual, drop-table, and instrument tools.
05

Collaborative Plan, Costs & First Care

10 minutes

Transparent pricing, initial gentle adjustment if appropriate, zero pressure.

If chiropractic care is clinically indicated and you agree, an initial gentle adjustment may be performed using your preferred technique. The office provides a written breakdown of costs and insurance estimates. You are never pushed into buying a high-cost prepaid package.

Key Patient Tips
  • — Adjustments on Day 1 are tailored to your comfort and examination.
  • — Self-pay patients receive federal Good Faith Estimates in writing.
  • — You decide how and when to schedule follow-up appointments.

Next step / 01

Have questions before scheduling?

Call our Jackson office at (517) 750-7790. We can talk through appointment times, techniques, or insurance questions before you schedule.

Plan a visit
Call (517) 750-7790 Get directions